RPM is appropriate for patients with acute or chronic conditions that require ongoing monitoring to guide treatment decisions. Common qualifying conditions include:

• Hypertension
• Diabetes
• Heart failure
• COPD or other respiratory diseases
• Post‑operative or post‑hospitalization recovery
• High‑risk or medically complex patients who benefit from continuous oversight

CMS does not limit RPM to chronic conditions only; acute conditions also qualify when monitoring is medically necessary.

We supply FDA‑cleared, digitally connected devices capable of automatic data transmission, including:

• Blood pressure monitors
• Pulse oximeters
• Glucometers

Additional devices may be added based on clinical need and program availability.

RPM provides near‑real‑time physiologic data that helps clinicians:

• Identify early signs of deterioration
• Adjust medications more precisely
• Reduce unnecessary ED visits and hospitalizations
• Improve chronic disease control
• Enhance patient engagement and adherence

Clinical staff review incoming data regularly and escalate concerns to the ordering provider as needed.

CMS guidelines generally include:

• Patient consent (verbal or written) must be documented.
• FDA‑cleared devices must digitally transmit physiologic data.
• Minimum of 3-16 days of data per 30‑day period for CPT 99454.
• Interactive communication with the patient is required for CPT 99457 and 99458.
• Clinical staff, under general supervision, may perform RPM services.

RPM can be billed concurrently with chronic care management (CCM) when requirements for both services are met.

RPM must be ordered by a physician or qualified healthcare professional (NP, PA, CNS). Clinical staff may support monitoring and patient engagement under general supervision.

Our clinical monitoring team reviews data daily. When readings fall outside established thresholds, the team:

• Contacts the patient for assessment and validation for reading.
• Provides education or troubleshooting of device
• Escalates to the ordering provider when clinical intervention is needed
• Documents all outreach and communication onto patients profiles in RPM
• Urgent or emergent findings are escalated immediately to urgent care or 911 and clinician is notified

RPM is designed to reduce workload, not add to it. We support:

• Enrollment and patient onboarding
• Device setup and troubleshooting
• Daily monitoring of clinical readings
• Escalation pathways tailored to your practice
• Monthly reporting for billing support

No. RPM complements routine care by providing continuous insight between visits. It often improves the quality of in‑office encounters by providing longitudinal data trends.

Clinicians typically see improvements in:

• Blood pressure control
• Glycemic stability
• Medication adherence
• Early detection of exacerbations
• Reduced hospitalizations and readmissions
• Patient satisfaction and engagement
• RPM is especially beneficial for high‑risk or poorly controlled patients.

Medicare covers RPM when medically necessary and when CMS requirements are met. Many commercial plans also cover RPM, though coverage varies based on different insurance plans.

Minimal documentation is needed:

• Patient consent form signed by patient for RPM
• Clinical justification (acute or chronic condition requiring monitoring)
• Our team handles daily monitoring documentation and provides monthly summaries.

RPM can make care more convenient by reducing unnecessary office or emergency visits while still keeping patients closely connected to their care team. Patients often feel more engaged and supported, and studies show remote monitoring can lower hospitalizations, emergency room visits, and days spent in the hospital for people with chronic conditions.

Medicare covers RPM (remote physiologic monitoring) for patients with qualifying  conditions when they use an FDA‑defined medical device that collects and transmits physiologic data on at least a set number of days in a 30‑day period, combined with clinical review and management time. For 2026, CMS has finalized new CPT codes (for example, 99445 for 2–15 days of physiologic recordings and new RTM codes such as 98985 and 98979 for shorter remote therapeutic monitoring periods) to better match real‑world monitoring durations and touchpoints.

Patients use an internet/cellular ‑connected device at home that meets the FDA’s definition of a medical device and automatically uploads readings to a secure system. Examples include connected blood pressure cuffs, weight scales, pulse oximeters, blood glucose meters, and other FDA‑regulated devices that measure physiologic data.

Your care team educates you on how to set up and use the device, how often to use it, and what your target numbers are. The care team then reviews your data regularly, and communicates with you and your doctor when action is needed.

RPM helps catch problems earlier by giving your provider frequent, objective readings instead of relying only on occasional office visits. This can support better control of blood pressure, blood sugar, weight, respiratory status, and other conditions, and may help reduce emergency visits and hospitalizations.

For clinicians, RPM supports data‑driven decision‑making, chronic care management, and coordination with other services such as chronic care management (CCM), transitional care management (TCM), behavioral health integration (BHI), and principal care management (PCM), when billed according to CMS rules.​